SPA POLICIES
Appointments
Plan on arriving 15 minutes early to allow for the
completion of necessary paperwork. Please help yourself
and others by being on time.
Cancellations
Cancellations with less than a 24 hour notice will result in a
$50 service charge. Spa packages require a 48 hour
cancellation notice and must be pre-paid in advance. Gift
certificate appointments shall be reduced by 50% without a
24 hour cancellation notice. A non-refundable 50% fee is
required to book groups of five or more.
Late Arrivals
If you are late for your appointment time, your treatment
may be reduced in order to finish on time for the next
scheduled guest. The usual fee for the treatment will be
charged.
Your Next Visit
To ensure availability of your preferred appointment time,
we recommend that you schedule your next visit before
you leave. We will try to accommodate you with the
health care professional of your choice, but please be
understanding of any schedule changes.
Spa Etiquette
Please, we discourage bringing persons under 16. If you do
bring young children into the spa, please remember that we
encourage a quiet medical environment and they must
remain with you at all times.
|